Caring for the Carolina Cat Community
Dear Trusted Partner,
The World Health Organization (WHO) recently declared COVID-19 a global pandemic. We recognize the important role we play in supporting our employees and communities during this difficult and uncertain time. We are committed to the safety, well-being and success of our trusted partners and we wanted to share an update on the preparations we have taken as we continue to monitor this situation.
VIEW OUR LATEST SAFETY & SUPPORT EFFORTS BELOW
March 13th, 2020
CEO Ed Weisiger, Jr. and other Carolina Cat leadership recognize the need to communicate clearly with all of our Trusted Partners to make our plan of action and steps made toward safety known.
This communication linked above has been sent to all of our customers.
Weekly voice-recorded updates have also implemented internally so our employees can stay well-informed about the situation as it develops.
March 25th, 2020
In an effort to encourage safe social distancing practices to keep both you and our employees healthy and safe, Carolina Cat now offers a Virtual Dealer.
This tool will allow you to order & receive parts, request service, manage your current fleet, add to your fleet, and more, all from the safety of your home or office.
April 1st, 2020
Understanding the need for many of our customers to visit our branches to complete service requests, return parts, and more, Carolina Cat is now offering optional Curbside Service.
With this service, you will be able to continue visiting your local Carolina Cat branch without having to step foot inside. A gloved associate will come out to your vehicle to assist you.
We hope that this new service will allow us to continue meeting your needs while keeping everyone safe.
April 9th, 2020
Even for essential businesses which are still operating, we are understanding that the current health crisis has taken a significant economic toll on many of our Trusted Partners.
Taking this into consideration, Carolina Cat is now offering a zero payment plan for 90 days on Cat Compact Construction Equipment.
Our goal, always, is to keep you Up & Running. Reach out to us today to get started on your zero payment plan and we’ll guide you through the process.