{"id":160,"date":"2019-10-10T03:15:56","date_gmt":"2019-10-10T03:15:56","guid":{"rendered":"https:\/\/carolinacat.com\/construction\/?page_id=160"},"modified":"2026-02-13T20:26:37","modified_gmt":"2026-02-13T20:26:37","slug":"part-drop-locations","status":"publish","type":"page","link":"https:\/\/carolinacat.com\/construction\/parts\/part-drop-locations\/","title":{"rendered":"Parts Drop Locations"},"content":{"rendered":"\n<h1>\n\t\t\tGet Parts Faster Using a Parts Drop Box\t<\/h1>\n<h2>\n\t\t\tFast, Convenient, and Near Your Jobsite\t<\/h2>\n\t<p>Ordering Cat\u00ae parts shouldn&#8217;t slow you down. With Carolina Cat&#8217;s 70+ drop box locations across western North Carolina, you can order parts online and pick them up at a secure location close to your jobsite, without driving into a branch or waiting in line.<\/p>\n<p><strong>Save time. Keep your equipment moving<\/strong>.<\/p>\n<p><a href=\"https:\/\/parts.cat.com\/en\/carolinacat?utm_source=carolinacat.com&amp;utm_medium=referral&amp;utm_campaign=dealer_referral\">Order Online<\/a><\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Parts-Drop-Location-Example.jpg\" alt=\"Carolina Cat Parts Drop Area image.\" itemprop=\"image\" height=\"683\" width=\"1024\" title=\"Parts Drop Location Example\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n<h2>\n\t\t\tWhy Use Drop Boxes for Parts Ordering?\t<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2019\/12\/ic_50_runtime-150x150.png\" alt=\"Run Time at 50% Icon\" itemprop=\"image\" height=\"150\" width=\"150\" title=\"ic_50_runtime\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n<h2>\n\t\t\tSave Time\t<\/h2>\n\t<p>Pick up parts near your jobsite with no branch visit required!<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2025\/04\/Order-icon-2-150x150.png\" alt=\"Image of shopping cart with checkmark icon .\" itemprop=\"image\" height=\"150\" width=\"150\" title=\"Shopping cart icon\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n<h2>\n\t\t\tOrder Today, Pick Up Tomorrow\t<\/h2>\n\t<p>Place your order the afternoon before and have it ready next morning at your nearest drop box.<sup>*<\/sup><\/p>\n<p><sup>*<\/sup>Subject to availability<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2025\/07\/Locations-icon-2-150x150.png\" alt=\"locations icon.\" itemprop=\"image\" height=\"150\" width=\"150\" title=\"Locations icon 2\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n<h2>\n\t\t\t70+ Convenient Locations\t<\/h2>\n\t<p>Get parts where you work across western NC.<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2021\/10\/ops-mgmt.png\" alt=\"people with box\" itemprop=\"image\" height=\"128\" width=\"128\" title=\"ops-mgmt\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n<h2>\n\t\t\tHassle-free Returns\t<\/h2>\n\t<p>Returns accepted at drop locations or in-store.<\/p>\n<h2>\n\t\t\t<p>Find a Drop Box Location Near You<\/p>\t<\/h2>\n\t<p><iframe title=\"Map\" src=\"https:\/\/www.google.com\/maps\/d\/u\/0\/embed?mid=1113W4JnPuqOWL_jZTAE5L1P-rA0&amp;ehbc=2E312F\" width=\"100%\" height=\"500\" frameborder=\"0\"><\/iframe><\/p>\n\t<p>Order online at <a href=\"https:\/\/parts.cat.com\/en\/carolinacat?utm_source=carolinacat.com&amp;utm_medium=referral&amp;utm_campaign=dealer_referral\">parts.cat.com\/carolinacat<\/a> and pick up at a secure location near you.<\/p>\n<p><a href=\"https:\/\/parts.cat.com\/en\/carolinacat?utm_source=carolinacat.com&amp;utm_medium=referral&amp;utm_campaign=dealer_referral\">Order Parts Online<\/a><\/p>\n<h2>\n\t\t\tHow to Have Parts Orders Sent to a Drop Box Location\t<\/h2>\n\t<p>Step 1Add items to your cart<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Step-1-add-to-cart.jpg\" alt=\"Step-1-add-to-cart\" itemprop=\"image\" height=\"652\" width=\"1198\" title=\"Step-1-add-to-cart\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Find your parts and add them to your cart.<\/p>\n\t<p>Step 2Proceed to your shopping cart<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Step-2-go-to-cart.jpg\" alt=\"Step-2-go-to-cart\" itemprop=\"image\" height=\"133\" width=\"1186\" title=\"Step-2-go-to-cart\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Click the cart icon in the top right of the screen.<\/p>\n\t<p>Step 3Review your items then click &ldquo;Proceed to Checkout&rdquo;<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Step-3-checkout.jpg\" alt=\"Step-3-checkout\" itemprop=\"image\" height=\"840\" width=\"1685\" title=\"Step-3-checkout\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Confirm quantities and part numbers are correct then continue to delivery and payment.<\/p>\n\t<p>Step 4Select the &#8220;Pickup &amp; Dropbox&#8221; tab (top left)<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Step-4-pickupdropbox.jpg\" alt=\"Step-4-pickup&amp;dropbox\" itemprop=\"image\" height=\"907\" width=\"1338\" title=\"Step-4-pickup&amp;dropbox\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Choose <strong>Pickup &amp; Dropbox<\/strong> to view nearby drop locations.<\/p>\n\t<p>Step 5Choose your drop location &amp; requested pickup day<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Step-5-choose-drop.jpg\" alt=\"Step-5-choose-drop\" itemprop=\"image\" height=\"587\" width=\"643\" title=\"Step-5-choose-drop\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Scroll to find your preferred location.<\/p>\n<ul>\n<li><strong>Check availability<\/strong>: You&#8217;ll see the<em> first available date<\/em> and <em>time remaining<\/em> to place your order for that date.<\/li>\n<li><strong>Pro tip<\/strong>: Pick the location closest to your jobsite for fastest pickup.<\/li>\n<li>Choose the <strong>Requested Pickup Day<\/strong> that fits your schedule.*<\/li>\n<\/ul>\n<p>*Requested pickup day is subject to stock availability.<\/p>\n\t<p>Step 6Click &#8220;Continue to Payment &amp; Summary&#8221;<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Step-6-continue-to-payment.jpg\" alt=\"Step-6-continue-to-payment\" itemprop=\"image\" height=\"130\" width=\"1319\" title=\"Step-6-continue-to-payment\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Scroll to the bottom and click <strong>Continue to Payment &amp; Summary<\/strong> to complete your order.<\/p>\n\t<p>Step 7Select payment method &amp; confirm order<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Step-7-payment.jpg\" alt=\"Step-7-payment\" itemprop=\"image\" height=\"665\" width=\"1302\" title=\"Step-7-payment\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Choose your payment option and click &#8220;<strong>Place Order<\/strong>&#8220;.<\/p>\n\t<p>Step 8Watch for your confirmation email<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/step8-Order-confirmation.png\" alt=\"step8-Order-confirmation\" itemprop=\"image\" height=\"801\" width=\"1148\" title=\"step8-Order-confirmation\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>You&#8217;ll receive an email with:<\/p>\n<ul>\n<li>Your <strong>drop box location<\/strong><\/li>\n<li><strong>Pickup date<\/strong><\/li>\n<li>The items you ordered<\/li>\n<\/ul>\n<h2>\n\t\t\tReturns at Drop Locations\t<\/h2>\n\t<p>Need to return an order? <strong>Returns are accepted at all drop locations<\/strong>. Start your return online and follow the instructions provided.<\/p>\n<p>Please clearly label your item with &#8220;RETURN&#8221; on it so our delivery drivers know to pick it up.<\/p>\n<p>Please note some items may incur a restocking fee. <a href=\"https:\/\/parts.cat.com\/en\/carolinacat\/warranty-and-returns\">View our returns policy<\/a> for more information.<\/p>\n<p><a href=\"https:\/\/app.smartsheet.com\/b\/form\/1ad0b02ec7a243f6b4f6ba0371290af6\">Start Your Parts Return<\/a><\/p>\n\t<h3><strong>Frequently Asked Questions<\/strong><!--more--><\/h3>\n<p><!--more--><\/p>\n\t\t\t\t\t\t<h4>What is a Carolina Cat parts drop box?<\/h4>\n\t\t\t<p>A secure, designated pickup location where you can collect your parts order without visiting a branch. You select the location and pickup day during checkout.<\/p>\n\t\t\t\t\t\t<h4>How much does drop box pickup cost?<\/h4>\n\t\t\t<p><strong>$45 flat fee per order<\/strong>. For multiple orders placed on the <strong>same day<\/strong>, additional drop box fees will be <strong>credited manually<\/strong>.<\/p>\n\t\t\t\t\t\t<h4>What is the max weight for a drop box order?<\/h4>\n\t\t\t<p>There is no maximum.<\/p>\n\t\t\t\t\t\t<h4>How will I know when my order is ready?<\/h4>\n\t\t\t<p>We&#8217;ll send a confirmation email with your pickup details (location, date\/window, and instructions). You&#8217;ll also see the <strong>first available date<\/strong> and <strong>time remaining<\/strong> to place your order during checkout.<\/p>\n\t\t\t\t\t\t<h4>When should I place my order to get next day pickup?<\/h4>\n\t\t\t<p>Place your order <strong>before the time shown<\/strong> on the checkout page for your chosen drop box. Availability and cutoff times are displayed per location during checkout.<\/p>\n\t\t\t\t\t\t<h4>What if I miss my pickup window?<\/h4>\n\t\t\t<p>Your order will wait for you in the drop box for 15 days. After 15 days it will be returned to the branch.<\/p>\n\t\t\t\t\t\t<h4>Can I return parts to a drop box?<\/h4>\n\t\t\t<p>Yes. Returns are accepted at all drop locations. Start your return online to get instructions and a return authorization.<\/p>\n\t\t\t\t\t\t<h4>Are drop boxes accessible outside normal business hours?<\/h4>\n\t\t\t<p>Yes. Drop boxes are accessible 24\/7.<\/p>\n\t\t\t\t\t\t<h4>Can I combine multiple orders in one drop box pickup?<\/h4>\n\t\t\t<p>You can place multiple orders for same day pickup; additional fees will be credited. Availability and pickup windows may differ by order.<\/p>\n\t\t\t\t\t\t<h4>What items aren&#8217;t eligible for drop box pickup?<\/h4>\n\t\t\t<p>Oversized items and hazardous materials may not be eligible. Eligibility is shown during checkout.<\/p>\n\t\t\t\t\t\t<h4>Do I need to bring anything when I pick up?<\/h4>\n\t\t\t<p>Bring your <strong>order confirmation<\/strong> (digital or printed). Follow any instructions included in your email.<\/p>\n<h2>\n\t\t\tPro Tips For Using Parts Drop Boxes\t<\/h2>\n\t<ul>\n<li><strong>Order ahead:<\/strong> If you need parts tomorrow, place your order <strong>the afternoon before<\/strong>, and select the first available pickup day.<\/li>\n<li><strong>Check the timer:<\/strong> During checkout, look for the <strong>time remaining<\/strong> to complete your order for your selected day.<\/li>\n<li><strong>Choose the closest location:<\/strong> Pick the parts drop location nearest your <strong>jobsite<\/strong> to minimize travel time.<\/li>\n<li><strong>Watch your inbox:<\/strong> Your confirmation email will include <strong>pickup information<\/strong> and any special instructions.<\/li>\n<\/ul>\n\t<h2>Need Help? Let Us Know<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2025\/07\/Shop-Online-Icon-150x150.png\" alt=\"Shop Online Desktop Icon.\" itemprop=\"image\" height=\"150\" width=\"150\" title=\"Shop Online Icon\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<h3>Buy Online<\/h3>\n\t<p>Order online at <a href=\"https:\/\/parts.cat.com\/en\/carolinacat?utm_source=carolinacat.com&amp;utm_medium=referral&amp;utm_campaign=dealer_referral\" target=\"_blank\" rel=\"noopener\">parts.cat.com\/carolinacat<\/a> for easy ordering on your desktop.<\/p>\n\t\t\t<a href=\"https:\/\/parts.cat.com\/en\/carolinacat?utm_source=carolinacat.com&#038;utm_medium=referral&#038;utm_campaign=dealer_referral\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\tShop Now\n\t\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2025\/07\/Cat-Central-app-icon-150x150.png\" alt=\"Cat Central app icon.\" itemprop=\"image\" height=\"150\" width=\"150\" title=\"Cat Central app icon\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<h3>Cat Central App<\/h3>\n\t<p>Download the Cat Central App in the Apple App Store or Google Play Store.<\/p>\n\t\t\t\t<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.cat.digital.ecomm\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2025\/02\/GetItOnGooglePlay_Badge_Web_color_English.png\" alt=\"Get It On Google Play button\" itemprop=\"image\" height=\"80\" width=\"270\" title=\"GetItOnGooglePlay_Badge_Web_color_English\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/apps.apple.com\/app\/apple-store\/id1608965148?pt=526304&#038;ct=carolinacat-fluids-landing-page&#038;mt=8\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2025\/07\/App-Store-Icon.png\" alt=\"Apple app store icon\" itemprop=\"image\" height=\"80\" width=\"270\" title=\"App Store Icon\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2025\/07\/Phone-Icon-150x150.png\" alt=\"Phone icon.\" itemprop=\"image\" height=\"150\" width=\"150\" title=\"Phone Icon\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<h3>Order by Phone<\/h3>\n\t<p>Call our expert parts specialists to place an order or if you have any questions.<\/p>\n\t\t\t<a href=\"tel:8002771212\" target=\"_self\">\n\t\t\t\t\t\t(800) 277-1212\n\t\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2025\/07\/Locations-icon-2-150x150.png\" alt=\"locations icon.\" itemprop=\"image\" height=\"150\" width=\"150\" title=\"Locations icon 2\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<h3>Visit a Parts Store<\/h3>\n\t<p>Find a <a href=\"https:\/\/carolinacat.com\/construction\/locations\/\">Carolina Cat parts location<\/a> or a <a href=\"https:\/\/carolinacat.com\/construction\/parts\/part-drop-locations\/\">parts drop location<\/a> near a jobsite.<\/p>\n\t\t\t<a href=\"https:\/\/carolinacat.com\/construction\/locations\/\" target=\"_self\">\n\t\t\t\t\t\tView Locations\n\t\t\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Get Parts Faster Using a Parts Drop Box Fast, Convenient, and Near Your Jobsite Ordering Cat\u00ae parts shouldn&#8217;t slow you down. With Carolina Cat&#8217;s 70+ drop box locations across western North Carolina, you can order parts online and pick them up at a secure location close to your jobsite, without driving into a branch or [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":22207,"parent":153,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"class_list":["post-160","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Parts Drop Locations - Carolina Cat Construction<\/title>\n<meta name=\"description\" content=\"Carolina Cat offers over 50 parts drop locations throughout western North Carolina. 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