{"id":19765,"date":"2025-02-04T06:39:30","date_gmt":"2025-02-04T06:39:30","guid":{"rendered":"https:\/\/carolinacat.com\/construction\/?page_id=19765"},"modified":"2026-02-26T16:15:35","modified_gmt":"2026-02-26T16:15:35","slug":"services-commitment","status":"publish","type":"page","link":"https:\/\/carolinacat.com\/construction\/services-commitment\/","title":{"rendered":"Services Commitment"},"content":{"rendered":"\n<h1>\n\t\t\tOur Services Commitment with Your CVA\t<\/h1>\n\t<p>Carolina Cat is committed to helping you keep your operations running smoothly. With our Services Commitment in a Customer Value Agreement (CVA), you get your parts when you need them and the priority service you deserve.<\/p>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/Xd3bnT9E2Ao\/maxresdefault.jpg\" alt=\"youtube-video-thumbnail\"\/>\n\t<h2>Parts &amp; Services When You Need Them<\/h2>\n<p>Cat<sup>\u00ae<\/sup> equipment is built to last and deliver industry-leading performance and efficiency over an extended service life. As part of our Services Commitment in a Customer Value Agreement (CVA), your maintenance and common repair parts will be available when you need them.<\/p>\n<p><a href=\"https:\/\/carolinacat.com\/construction\/request-service\/\">REQUEST SERVICE<\/a><\/p>\n\t<h2>Our Parts and Service CVA: Next Day Parts, Two Day Repairs<\/h2>\n<ul>\n<li>This offering includes next-day parts (or when you need them) and a 2-day service repair guarantee.<\/li>\n<li>Need parts or service? or both? With a Parts and Service CVA, you benefit by receiving priority service and parts delivery to stay up and running.<\/li>\n<li>Pay only for what you use&#8230;no monthly charges or subscriptions.<\/li>\n<\/ul>\n\t<h2>The Benefits of a Cat Customer Value Agreement<\/h2>\n<p>With a <a href=\"https:\/\/carolinacat.com\/construction\/service\/customer-value-agreements\/\">CVA from Carolina Cat,<\/a>\u00a0you get more than maintenance- you get a partner dedicated to your uptime. From next-day parts and two-day repairs to proactive fleet monitoring, we&#8217;re committed to keeping your operation running at full strength.<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2025\/02\/CTE_May2021-7-600x600.jpg\" alt=\"technician working on compact at the shop\" itemprop=\"image\" height=\"600\" width=\"600\" title=\"CTE_May2021-7\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t<h3> Next-day availability on Genuine Cat maintenance, wear and common repair parts<\/h3>\t\t\n\t\t\t<h3> Flexible options for a new Cat machine, a Cat Certified Used machine or a Cat machine you already own.<\/h3> <br \/>\n\t\t\t<h3> 24\/7 asset monitoring provide maintenance alerts on machines approaching service intervals.<\/h3> \u00a0\u00a0\t\t\n\t<h2>Our CVA Tiers<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Cat-fuel-filter-image.jpg\" alt=\"Cat fuel filter image\" itemprop=\"image\" height=\"400\" width=\"600\" title=\"Cat fuel filter image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Level 1<\/p>\n\t<p>Parts Only CVA<\/p>\n\t\t\t<a href=\"https:\/\/carolinacat.com\/construction\/test\/?machine=Level+1+Parts+Only+CVA#quote\" target=\"_self\">\n\t\t\t\t\t\tGet a Quote\n\t\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Cat-technician-with-hose.jpg\" alt=\"Cat technician with hose\" itemprop=\"image\" height=\"400\" width=\"600\" title=\"Cat technician with hose\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Level 2<\/p>\n\t<p>Full Service CVA<\/p>\n\t\t\t<a href=\"https:\/\/carolinacat.com\/construction\/test\/?machine=Level+2+Full+Service+CVA#quote\" target=\"_self\">\n\t\t\t\t\t\tGet a Quote\n\t\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/carolinacat.com\/content\/uploads\/sites\/2\/2026\/02\/Image-of-technician-inspecting-Cat-machine.jpg\" alt=\"Image of technician inspecting Cat machine\" itemprop=\"image\" height=\"400\" width=\"600\" title=\"Image of technician inspecting Cat machine\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Level 3<\/p>\n\t<p>Total Maintenance &amp; Repair<\/p>\n\t\t\t<a href=\"https:\/\/carolinacat.com\/construction\/test\/?machine=Level+3+Total+Maintenance+and+Repair+CVA#quote\" target=\"_self\">\n\t\t\t\t\t\tGet a Quote\n\t\t\t\t\t<\/a>\n\t<h2>Our Promise to You: Next Day Parts, Two Day Repairs<\/h2>\n\t<p><a href=\"https:\/\/carolinacat.com\/construction\/service\/customer-value-agreements\/#quote\">CONTACT US FOR A CVA<\/a><\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Our Services Commitment with Your CVA Carolina Cat is committed to helping you keep your operations running smoothly. With our Services Commitment in a Customer Value Agreement (CVA), you get your parts when you need them and the priority service you deserve. Parts &amp; Services When You Need Them Cat\u00ae equipment is built to last [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"class_list":["post-19765","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Services Commitment - Carolina Cat Construction<\/title>\n<meta name=\"description\" content=\"Carolina Cat is your trusted partner for heavy equipment solutions and service in Western North Carolina. 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