{"id":14883,"date":"2024-11-25T16:33:19","date_gmt":"2024-11-25T16:33:19","guid":{"rendered":"https:\/\/carolinacat.com\/power-systems\/?page_id=14883"},"modified":"2025-11-21T15:47:50","modified_gmt":"2025-11-21T15:47:50","slug":"customer-value-agreements","status":"publish","type":"page","link":"https:\/\/carolinacat.com\/power-systems\/service\/customer-value-agreements\/","title":{"rendered":"Customer Value Agreements (CVA)"},"content":{"rendered":"\n

\n\t\tCUSTOMER VALUE AGREEMENTS (CVA)\n\t<\/h1>\n\t

Customer Value Agreements deliver the trust<\/strong>, reliability<\/strong>, and convenience<\/strong> you deserve. <\/p>\n

Your CVA\u00a0makes maintenance easy and budgeting predictable to protect your investment\u00a0and give you peace of mind.<\/p>\n

Whether you have one or hundreds of generators, with a CVA, you get a trusted partner who provides expert, planned maintenance to extend the life of your vital equipment and help ensure it performs when you need it most.<\/p>\n

We service and repair Cat\u00ae generators and related power equipment, plus, other manufacturers like Kohler, Cummins, MTU, and more – making it easier for you to do business.<\/p>\n\t

Contact Us<\/a><\/p>\n\t

\u00a0What type of power maintenance plan are you looking for at your facility?<\/p>\n\t\t\t\n\t\t\t\t\t\tRoutine maintenance throughout the year\n\t\t\t\t\t<\/a>\n\t\t\t\n\t\t\t\t\t\tRoutine maintenance AND repair work as needed\n\t\t\t\t\t<\/a>\n\t

Planned Maintenance Agreements<\/h2>\n

Don’t risk downtime. <\/strong>CVA tiers are service level options built to power your success.<\/p>\n

You have a choice of 3 convenient planned maintenance tiers<\/strong> to meet your needs. All tiers cover multiple inspections throughout the year, an annual service, load bank testing, and some level of condition monitoring. Gold and Platinum tiers also offer discounted labor rates and more connectivity.<\/p>\n

While these 3 tiers cover many customers, our team of experts will work with you to create a customized solution<\/em><\/strong> that best fits your needs.<\/p>\n

 <\/p>\n

Planned Maintenance = Predictability & Convenience<\/strong><\/p>\n

Why It Works For You<\/strong><\/p>\n

You know regular maintenance is needed, but your budget is really tight this year.<\/p>\n