Our Services Commitment with Your CVA

Carolina Cat is committed to helping you keep your operations running smoothly. With our Services Commitment in a Customer Value Agreement (CVA), you get your parts when you need them and the priority service you deserve.

Parts & Services When You Need Them

Cat^® equipment is built to last and deliver industry-leading performance and efficiency over an extended service life. As part of our Services Commitment in a Customer Value Agreement (CVA), your maintenance and common repair parts will be available when you need them.

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Our Parts and Service CVA: Next Day Parts, Two Day Repairs

This offering includes next-day parts (or when you need them) and a 2-day service repair guarantee.
Need parts or service? or both? With a Parts and Service CVA, you benefit by receiving priority service and parts delivery to stay up and running.
Pay only for what you use...no monthly charges or subscriptions.

The Benefits of a Cat Customer Value Agreement

With a CVA from Carolina Cat, you get more than maintenance- you get a partner dedicated to your uptime. From next-day parts and two-day repairs to proactive fleet monitoring, we're committed to keeping your operation running at full strength.