Customer Value Agreements

The Best Way to Protect and Maintain Your Cat® Equipment

As your trusted partner at every stage of equipment ownership, a Carolina Cat Customer Value Agreement (CVA) is designed to help you maximize the value of each machine. We'll work with your team to create a plan for all Cat and non-Cat equipment so you always stay productive and keep long-term maintenance costs low. CVAs can cover a single unit or your entire fleet, including major components, systems, parts, and accessories. Choose a Parts Only CVA or opt for more protection with a Total Maintenance and Repair CVA for new, used, or rebuilt equipment. No matter your fleet size or needs, we have you covered!

Explore CVA Options

youtube-video-thumbnail

Key Benefits of Customer Value Agreements

technician icon

Reliable Service

Reliable service from factory-trained Cat technicians.

paper and hand icon

Flat-rate Pricing Options

Improve budget control with predictable costs.

condition monitoring icon with health shown on desktop computer

Equipment Monitoring

Gain visibility into equipment health across your fleet.

report icon

Customized for You

Tailored CVA packages and contract durations based on your PM needs.

Our CVA Tiers

Cat fuel filter image

Level 1

Parts Only CVA

Genuine Cat Parts

Flexible Payments

S•O•S℠ Services Fluid Analysis

Equipment Monitoring

Cat technician with hose

Level 2

Full Service CVA

Everything in Level 1

Genuine Cat Fluids

Gold Dealer Labor Rates

VisionLink ConnectPro Included

Image of technician inspecting Cat machine

Level 3

Total Maintenance & Repair

Everything in Level 2

Planned Repairs Included

Enhanced Inspections

Most Complete Protection

Our Promise to You: Next Day Parts, Two Day Repairs

Get a Quote

Fill out the form below with your CVA request and we will be in touch shortly to design your custom plan.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*
Address*