CUSTOMER VALUE AGREEMENTS (CVA)

Your Customer Value Agreement is meant to make maintenance easy, protect your investment and give you peace of mind. All while extending the life of your vital power equipment and helping to ensure it performs when you need it most.

Our CVAs fall into two categories: Planned Maintenance and Total Maintenance and Repair.

We service and repair Cat® commercial and industrial generators as well as other manufacturers like Kohler, Cummins, MTU, and more.

What type of power maintenance plan are you looking for at your facility?

Routine maintenance throughout the year

Routine maintenance AND repair work as needed

Planned Maintenance Agreements

Don't risk downtime. You can count on our reliable and responsive team of experts as your trusted partner to make maintenance easy and keep your facility (large or small) up and running.

You have a choice of 3 convenient planned maintenance tiers to meet your needs (some customization may be considered if needed to better serve you). All tiers cover routine quarterly inspections, fluid and filter changes, and critical testing. Gold and Platinum tiers also offer discounted labor rates.

Silver Level

Oil & Filters Service
Cooling System Testing
Fuel System Inspection
Intake & Exhaust System Checks
Battery Inspection
24/7/365 Emergency Service
Load Bank Testing
Quarterly Inspection

Select Plan

Best Value

Gold Level

Oil & Filters Service
Cooling System Testing
Fuel System Inspection
Intake & Exhaust System Checks
Battery Inspection
24/7/365 Emergency Service
Load Bank Testing
Quarterly Inspection
Fuel Analysis
Fuel Polishing
Air Filter Replacement
Gold Labor Rates

Select Plan

Platinum Level

Oil & Filters Service
Cooling System Testing
Fuel System Inspection
Intake & Exhaust System Checks
Battery Inspection
24/7/365 Emergency Service
Load Bank Testing
Quarterly Inspection
Fuel Analysis
Fuel Polishing
Air Filter Replacement
Radiator Cleaning
Platinum Labor Rates

Select Plan

Why Invest in Planned Maintenance?

Planned maintenance is critical to keep power systems and generators efficient and reliable at all times, especially in healthcare, commercial, and industrial facilities. By scheduling routine maintenance, you can prevent costly downtime as well as:

Reduce Unexpected Downtime

Identify problems and schedule repairs before a disruption.

Maximize Useful Life

Estimate and track wear on critical components to maximize the useful life of your power system.

Lower Operating Costs

Routine maintenance ensures generators and equipment are efficient so you save on costs.

Ease of Doing Business

We'll handle all the details, paperwork, and maintenance schedules for your power system. No more procurement and vendor management headaches!

Proactive Scheduling

We track the maintenance history of your emergency power assets and tailor service intervals based on your system's needs.

Predictable Costs

Select a monthly plan that fits your needs and avoid preventable and costly one-off repairs.

Send a Message

(800) 277-6010

Get a Quote

Total Maintenance & Repair Agreements

To bring more predictability to your service schedule, a Total Maintenance & Repair (TM&R) Agreement includes a pre-set price for all your maintenance and repair needs over a set period of time.

Each TM&R Agreement includes repair management and planned component replacement.

Additional Services We Offer

Once you select a CVA plan, there are some additional services that you should consider based on your CVA tier and your specific equipment and operational needs. We'll cover this with you during the CVA discussion to see if any would make sense for you.

You can learn more about the available services below.

Advanced Electrical Services (AES)

Load Bank Testing

Power Equipment Repair

Industrial Engine Service

Remote Monitoring

Fuel Polishing & Analysis

Need emergency service? Contact us at (800) 277-6010 for 24/7/365 support.

Get a Quote Today

Interested in pricing for a CVA Agreement or have questions? Fill out the form below and our team will be in touch shortly.

"*" indicates required fields

Name*

First Last

Company

Email*

Phone*

What can we help you with?*

Message*

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments

This field is for validation purposes and should be left unchanged.