Our Services Commitment with Your CVA

Carolina Cat is committed to helping you keep your operations running smoothly. With our Services Commitment in a Customer Value Agreement (CVA), you get your parts when you need them and the priority service you deserve.

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Parts & Services When You Need Them

Cat® equipment is built to last and deliver industry-leading performance and efficiency over an extended service life. As part of our Services Commitment in a Customer Value Agreement (CVA), your maintenance and common repair parts will be available when you need them.

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Our Parts and Service CVA: Next Day Parts, Two Day Repairs

  • This offering includes next-day parts (or when you need them) and a 2-day service repair guarantee.
  • Need parts or service? or both? With a Parts and Service CVA, you benefit by receiving priority service and parts delivery to stay up and running.
  • Pay only for what you use...no monthly charges or subscriptions.

The Benefits of a Cat Customer Value Agreement

With a CVA from Carolina Cat, you get more than maintenance- you get a partner dedicated to your uptime. From next-day parts and two-day repairs to proactive fleet monitoring, we're committed to keeping your operation running at full strength.

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Next-day availability on Genuine Cat maintenance, wear and common repair parts

Flexible options for a new Cat machine, a Cat Certified Used machine or a Cat machine you already own.


24/7 asset monitoring provide maintenance alerts on machines approaching service intervals.

 
 

Our Promise to You: Next Day Parts, Two Day Repairs