Our Services Commitment

Carolina Cat is committed to helping you keep your operations running smoothly. With our Services Commitment in a Customer Value Agreement (CVA), you get your parts when you need them and the priority service you deserve.

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Parts & Services When You Need Them

Cat® equipment is built to last and deliver industry-leading performance and efficiency over an extended service life. As part of our Services Commitment in a Customer Value Agreement (CVA), your maintenance and common repair parts will be available when you need them.

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The Benefits of a Cat Customer Value Agreement

With a CVA from Carolina Cat, you get a solution to help lower your cost per unit and increase your bottom line. From preventative maintenance plans to Total Cost Performance Guarantees, we partner with you to extract the most value from your investment through each phase of ownership. View our Services Commitment Brochure for more on our commitment to you.

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Quality Cat parts and priority service with our Services Commitment.

Flexible options for a new Cat machine, a Cat Certified Used machine or a Cat machine you already own.


Extended Protection Plan (EPP) coverage.


Eligible to be paid with monthly machine payment or with a Cat Card.


24/7 asset monitoring provide maintenance alerts on machines approaching service intervals.