To help you stay connected and manage your rentals on the go, Caterpillar® just launched the Cat® Rental Store Customer Portal. This portal can be used on both a computer and mobile device and features 24/7 accessibility. No matter where you are or what time it is, you’ll be able to locate the nearest branch and manage your account information.
Cat Rental Store Customer Portal Benefits
All of our Cat equipment is built to meet your needs, so why should our app be any different? We make your job easier no matter what your role is by offering easy and convenient information at your fingertips that you can access anytime, from anywhere. Here are some of the benefits you’ll find on the new app.
Select Your Rental Equipment
On the Cat Rental Store Customer Portal, you can access and browse through our equipment catalog. To streamline the rental process, all of the rental rates are listed, and you can even request a quote right from the app as well.
Manage Your Rentals
With the app, you will have access to rental information such as your quotes, current and past contracts and rental spend breakdown invoices. You can easily review them and download them whenever you need them.
The app will also show you where the equipment you’re currently renting is located if you have different job sites. If you need to manage the locations, the app allows you to transfer your assets to a different job site, getting your equipment where it needs to be in the easiest and most efficient way possible.
Request Service
You’re busy — we get that. So, to help you save time, we included on-site service requests that you can access right from the portal. For your convenience, there is even a messaging feature in the portal so you can easily get in contact with someone when you need help or would like to request service.
Stay Informed
To keep you and your business up to date, the app will send you an alert when your contract is coming to an end. Then, you can easily extend it or end the contract right on your computer or mobile device.
Manage Your Carolina Cat Rentals
At Carolina Cat, we do whatever it takes to be a trusted partner in your business’s success. That’s why we are pleased to offer you the new Cat Rental Store Customer Portal so that you can easily manage your rentals. Whether you access the portal from the website or the app, all of your rentals with us will be more accessible and convenient.
If you’d like to learn more about our rental services or how to use the portal, please reach out to us. We will get back to you as soon as possible.