This is What Ready Feels Like
When you’re running a small or growing business, every hour matters. Cat CompactSM in Charlotte, North Carolina brings the quality of the name you trust closer to home with fast repairs, flexible equipment options, and real support from people who understand your work.
We’re here to help you stay on the job. Today, tomorrow and every day after.
THE EQUIPMENT YOU NEED – YOUR WAY Whether you’re looking to rent today, buy new or used, or try before you buy, Cat CompactSM gives you every option, all in one place. |
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NEXT-LEVEL SERVICE WITH A CUSTOMER VALUE AGREEMENTA CVA with labor added to your Cat Compact machine gets you back to work in 24 hours, plus same-day parts when you need them. When it comes to you and your business, we’re always ready. |
| CUSTOMER VALUE AGREEMENT |
LEVEL 1 | LEVEL 2 | LEVEL 3 | CAT COMPACTSM |
|---|---|---|---|---|
| PARTS ONLY | FULL SERVICE | TOTAL MAINTENANCE & REPAIR | ||
| PARTS AND SERVICE COMMITMENT | ||||
| Parts – next day or agreed-upon date | ✓ | ✓ | ✓ | |
| Parts – same day or agreed-upon date | ✓ | |||
| Service – 48 hours or agreed-upon date** | ✓ | ✓ | ||
| Service – 24 hours or agreed-upon date** | ✓ | |||
| ADDITIONAL BENEFITS | ||||
| 12-month Minimum Agreement Term | ✓ | ✓ | ✓ | ✓ |
| Payment Options | ✓ | ✓ | ✓ | ✓ |
| Genuine Cat® Parts | ✓ | ✓ | ✓ | ✓ |
| PM Maintenance Parts | ✓ | ✓ | ✓ | ✓ |
| PM Maintenance Labor | ✓ | ✓ | ✓ | |
| Telematics Location & Hours | ✓ | ✓ | ✓ | |
| Machine Service Alerts & Reporting | ✓ | ✓ | ✓ | |
| Inspections & Scheduled Oil Sampling | ✓ | ✓ | ✓ | |
| Dedicated CVA Concierge | ✓ | ✓ | ✓ | |
| Dedicated Condition Monitoring Analyst | ✓ | ✓ | ✓ | |
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IF YOU NEED IT, WE RENT ITGet the right machine, right when you need it. Browse available equipment through our Rental Portal and find the right solution backed by local support you can count on through Carolina Cat Rentals. |
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Support That’s Right Down The Road We’re ready for whatever the job calls for. Your Cat Compact team is with you every step. Stop by or shop online for fast, reliable solutions that keep you focused on the job. |
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We Know What It Takes to Keep You Moving Your equipment has to work, and your support team has to show up – fast. Cat Compact delivers dependable quality and real partnership, so you’re ready for your work.
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